Do you actually understand aviation parts, or just marketing?
Both, and in that order. We operate our own aircraft parts brokerage, processing live RFQs daily. Every system we sell was built to solve our own problems first — the 2 a.m. AOG call, the part number misheard over a bad connection, the quote that landed in a spam folder. We are not learning your business on your budget.
What happens when I miss a call?
Today, the buyer calls the next broker on their list. With the voice agent in place, the call is answered on the first ring, the part number is captured character by character and read back for confirmation, and the RFQ is in your CRM before you have finished whatever you were doing. If the aircraft is on the ground, the call is routed to a human immediately rather than handled by an assistant.
Will my quotes actually reach the inbox?
That is what the deliverability work is for. Most brokers send quotes from a domain with no SPF, DKIM, or DMARC records, from an IP shared with strangers, and then wonder why buyers went quiet. We authenticate your domain, move you to a dedicated sending domain, and warm it up on a managed schedule so your quotes are delivered rather than filtered.
How long does setup take?
The build phase typically runs six to eight weeks, depending on the tier and how much of your parts data is ready to work with. Deliverability and follow-up automation go live early — they are the fastest wins — while the site and marketplace work continue in parallel.
Why is there a build fee on top of the monthly?
Because the first month is not a month of management, it is a construction project: the site, the RFQ capture, the CRM and pipeline, the voice and chat agents, the authenticated sending infrastructure. The build fee pays for the asset. The monthly runs and improves it.
Can this connect to the CRM or ERP we already use?
Usually, yes. Our platform is the default and it is where the system runs best, but if you already have a CRM or an ERP your team lives in, we scope the integration rather than force a migration. If your current system genuinely cannot support the pipeline, we will tell you that plainly instead of building around a problem.